Terms of Service

These Terms of Service govern your access to and use of the Protraderone website, account portal, trading platform, communications, and related services. By accessing or using the services, you agree to these terms and the Privacy Policy.

If you do not agree to these terms, do not access or use the services.

Protraderone is operated by Pro Trader Securities Pty Ltd, registered in Australia under ABN 23 112 088 089. You must be legally capable of entering into a binding agreement and meet any age, residency, identity-verification, and suitability requirements that apply to the services in your jurisdiction.

The services are not offered where their use would violate applicable law. You are responsible for confirming that your access and use are lawful in your location.

You must provide accurate, complete, and current information when registering or completing verification. You are responsible for keeping your credentials confidential and for activity performed through your account.

Notify Protraderone promptly if you suspect unauthorized access, loss of credentials, fraud, or another security incident. We may suspend access while investigating or protecting the account.

Trading foreign exchange, contracts for difference, and other leveraged products involves substantial risk and may result in the loss of some or all invested funds. Leverage can magnify both gains and losses.

Information provided through Protraderone is general information and does not constitute personal investment, legal, tax, or financial advice. You are responsible for assessing each decision and may wish to obtain independent professional advice.

Displayed prices may be indicative and can change rapidly. Market conditions, liquidity, technical issues, and price gaps may cause delays, rejection, slippage, or execution at a price different from the requested price.

You are responsible for reviewing order details before submission and for monitoring open positions, pending orders, available margin, and account activity.

Deposits and withdrawals may be subject to verification, processing times, limits, fees, payment-provider requirements, and legal or compliance checks. We may request evidence regarding payment ownership or source of funds.

You must use payment methods you are authorized to use. Transactions may be delayed, declined, reversed, or restricted where required for security, fraud prevention, sanctions screening, or legal compliance.

You must not misuse the services, attempt unauthorized access, interfere with platform operation, impersonate another person, submit false information, use automated means without permission, exploit errors, facilitate unlawful activity, or infringe another party’s rights.

You must not use the services to manipulate markets, launder money, evade sanctions, commit fraud, or perform any activity prohibited by applicable law.

We aim to keep the services available but do not guarantee uninterrupted or error-free operation. Maintenance, outages, third-party failures, market events, or circumstances beyond our reasonable control may affect access.

We may modify, suspend, replace, or discontinue features when reasonably necessary for security, legal compliance, operations, or service improvement.

Protraderone and its licensors retain all rights in the website, platform, branding, software, content, and related materials. You receive a limited, revocable, non-transferable right to use the services for their intended purpose.

You may not copy, modify, reverse engineer, distribute, sell, sublicense, or commercially exploit protected materials except where applicable law expressly permits it.

We may restrict, suspend, or terminate access when you breach these terms, create security or legal risk, fail required verification, misuse the services, or when suspension is required by a regulator, court, payment provider, or applicable law.

Termination does not remove obligations or rights that arose before termination, including payment, record-retention, dispute, and compliance obligations.

To the extent permitted by law, the services are provided on an “as available” basis without warranties that are not expressly stated. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

To the extent permitted by law, Protraderone is not responsible for indirect, incidental, special, or consequential loss arising from use of or inability to use the services, market movements, third-party services, or events beyond our reasonable control.

Our Privacy Policy explains how personal information is collected, used, shared, retained, and protected. It forms part of these terms.

We may update these terms when our services, legal obligations, or business practices change. The updated terms will be posted on this page with a revised effective date. Continued use after an update constitutes acceptance where permitted by law.

Questions about these terms may be sent to support@protraderone.com or raised through the support telephone numbers shown in the footer.